Elementor does not work with Cera Theme

Home Forums Cera – Intranet & Community Theme Theme Customizer Elementor does not work with Cera Theme

This topic contains 1 reply, has 2 voices, and was last updated by  Manathan 1 month ago.

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  • Author
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  • #27145

    Julia Steinhauser
    Participant
    • 0 Posts
    @juli

    I have purchased the Theme, because I saw that since 02/2020 it can be customised with Elementor. However, Elementor is not working with this Theme! When I click on it, it simply won’t open.

    #27163

    Manathan
    Keymaster
    • 1486 Posts
    @themodactyl
    Themosaurus Support

    Hi @juli,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    Indeed, our theme is compatible with Elementor.

    Could you confirm that you have selected “Elementor” as your primary page builder during the setup process please?

    If Elementor is not properly set or if something went wrong during your setup, we really suggest to use the setup wizard to install the theme, as it will programmatically do extra steps for you. If something went wrong during the import, it’s also recommended to address the issue right now as it might lead to other problems in the future.

    You can easily reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard.

    We’re waiting for your feedback.

    Regards,

    🎄 Christmas is coming 
    Starting from December 21, 2020 until the January 3, 2021 included, our response is expected to be longer as we’ll be facing a shortage of staff. Be sure we’ll do our best to provide you the best support possible. 
    We thank you for your understanding and we wish you a merry christmas and a happy new year. #StaySafe
     🎁 

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

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