Thank you for buying our theme. We hope it will meet all your expectations! 🙂
Indeed, our theme is compatible with Elementor.
Could you confirm that you have selected “Elementor” as your primary page builder during the setup process please?
If Elementor is not properly set or if something went wrong during your setup, we really suggest to use the setup wizard to install the theme, as it will programmatically do extra steps for you. If something went wrong during the import, it’s also recommended to address the issue right now as it might lead to other problems in the future.
🎄 Christmas is coming Starting from December 21, 2020 until the January 3, 2021 included, our response is expected to be longer as we’ll be facing a shortage of staff. Be sure we’ll do our best to provide you the best support possible.
We thank you for your understanding and we wish you a merry christmas and a happy new year. #StaySafe 🎁
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards, The Themosaurus team.
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Troubleshooting Demo Imports
You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.