Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Theme Customizer › Appearance › elementor not working
- This topic has 9 replies, 2 voices, and was last updated 4 years, 1 month ago by Jean-Pascal.
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moses nyamuParticipant@kmnyamu
- 4 Topics
- 13 Posts
I made a purchase of the gwangi theme recently but apparently the elementor page builder is not loading.I have tried everything as described but i just cant seem to be able to fix it.I need your help to get it working.
January 30, 2020 at 08:32 #9564@themopteryx- 0 Topics
- 615 Posts
Hi @kmnyamu,
If you want to use Elementor, you need to check the “I want to use Elementor” box when you choose your demo in the import wizard (please see attached screenshot). If you don’t check that box **before** importing the demo, Elementor will not work for editing the pages.
Since you already imported your demo, I’m afraid you will need to delete your current install and make a fresh one, and then re-import the content with the Elementor option checked.
Hope this helps.
Regards,
January 30, 2020 at 09:20 #9567moses nyamuParticipant@kmnyamu- 4 Topics
- 13 Posts
I had checked that box before and have made a new installation again cheking the box but the problem still persists.I have activated safe mode and the picture attached is what appears.I have enabled switch editor loader method at the elementor plugin settings as instructed but nothing changes.I have made all necessary installations including installing the grimlock elementor plugin.How do I go about it.
January 30, 2020 at 10:22 #9569@themopteryx- 0 Topics
- 615 Posts
January 30, 2020 at 10:28 #9571moses nyamuParticipant@kmnyamu- 4 Topics
- 13 Posts
This reply has been marked as private.January 30, 2020 at 10:33 #9572@themopteryx- 0 Topics
- 615 Posts
Hi @kmnyamu,
Could you please create a new website user for us? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Cheers,
January 30, 2020 at 10:40 #9573moses nyamuParticipant@kmnyamu- 4 Topics
- 13 Posts
This reply has been marked as private.January 30, 2020 at 10:41 #9574moses nyamuParticipant@kmnyamu- 4 Topics
- 13 Posts
Thank you so much for the support.ill let you know incase of anything else.
January 30, 2020 at 11:39 #9577@themopteryx- 0 Topics
- 615 Posts
You’re welcome.
Cheers,
January 30, 2020 at 11:46 #9578 -
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