Hi @singleguntheory,
Thank you for buying our theme. We hope it will meet all your expectations. 🙂
I took the liberty to delete your user access from your post to keep it private. Unfortunately, I’m not able to log into your website. It appears that either the username or the password is incorrect.
Please make sure that your theme and all the recommended plugins are up to date.
Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.
Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.