Email Disabled

This topic contains 3 replies, has 2 voices, and was last updated by  Manathan 1 month, 2 weeks ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #14243

    Nuur Hadijah
    Participant
    • 1 Posts
    @dwilana91

    Hello hai,

    Im setting up the wp Mail SMTP but i got problem to enable email in this theme.. can you help to guide to enable back the Email.. i tries removed all plugin related Mail SMTP but still same

    #14246

    Manathan
    Keymaster
    • 415 Posts
    @themodactyl
    Themosaurus Support

    Hi @dwilana91,

    Thank you for buying our theme. We hope it will meet all your expectations. 🙂

    Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.

    Thank you.

    #14249

    Nuur Hadijah
    Participant
    • 1 Posts
    @dwilana91

    I try to send email from this website.. but i still cant get any email from website. and also my dashboard wordpress shown “Email are Disabled”.. How to enable it ..

    thnk you

    #14270

    Manathan
    Keymaster
    • 415 Posts
    @themodactyl
    Themosaurus Support

    Hi @dwilana91,

    We’re very sorry for your inconvenience. It’s indeed very strange to note that your server is not sending emails anymore…

    We do not make any changes to BuddyPress core emails in our theme or plugins. So, this issue has to come from elsewhere.

    This issue may also come from:
    – Hosting misconfiguration (most probable)
    – Mail sending plugins such as Mailchimp for WordPress
    – Custom development that can interfere with WordPress mail sending features
    – A mail client unable to interpret misspelled HTML
    – Bug due to the new BuddyPress update (very improbable)

    Unfortunately, the installation, setting or debugging of third party plugins and hosting server misconfigurations isn’t part of the support we will provide for our theme.

    To go further, we invite you to ask for more help from your server hosting support.

    We believe that they’ll be better informed and more able to help you.

    Regards,

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

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