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email notification when you arfe giving “like”

This topic is resolved
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • John
    Participant
    • 66 Topics
    • 172 Posts
    @pablogsierra

    Hi there!

    When you are making a match by like, the buddypress notifications doesnt work as in the plugin description says if you select the option but you are being notify by email like a “friend request”. The notifications are just working when the users are doing match by superlike as in the plugin description says if you select the option but if you click on the superlike notification does not redirect to see the user profile “the action of the notification” so does means that the superlike notification does not redirecting you to the user profile.

    Thank you!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi John, 🙂

    Thank you for bringing this to our attention. We will investigate further to find from where this issue is coming from.

    We will be back to you as soon as possible.

    Thank you for your patience.

    Regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi John,

    Thank you for your precious feedback. We investigated and we found out that there is definitely an issue in our theme which will be fixed in the next update.

    We’ll be back to you as soon as the update is available. 🙂

    We thank you very much for your patience.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi John,

    We have just released a new update of MatchPress. Updating this plugin to the latest version should fix this issue.

    After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Kindest regards,

    🍾  2022 is coming ! 🥂
    From December 25, 2021 until the January 2, 2022 included, our support forum will be closed as our team will be enjoying Christmas and New Year’s Eve with their families. We’ll be back on January 3, 2022. Be sure that we’ll do our best to manage all your topics as soon as possible.
    We thank you for your understanding and we wish you a Merry Christmas and a Happy New Year!

    John
    Participant
    • 66 Topics
    • 172 Posts
    @pablogsierra

    Hi there!

    I am still getting the email as a friend request when someone is giving me like.

    Thank you!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi John,

    Thanks for your feedback! We can’t reproduce this. 🤔

    We have to make more tests. We’ll be back to you as soon as possible.

    We really thank you for your patience!

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi John,

    We found how to solve this! 🙂

    This notification is managed by BuddyPress. To deactivate that, I suggest you to go to Dashboard > Emails > All Emails and edit the New friendship request from template or delete it.

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘email notification when you arfe giving “like”’ is closed to new replies.

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