Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Popular Features › Member Messaging › Emails not going into inbox when receiving a new message?
- This topic has 6 replies, 2 voices, and was last updated 5 years, 10 months ago by Themosaurus.
-
AuthorPosts
-
kamParticipant@harryshapes
- 40 Topics
- 139 Posts
Hi,
I have tested sending messages between other members and when someone sends a message to me the admin I get a notification email which is great however when I reply or send a new message to another member the email appears in their spam mail and not there inbox.
I have researched this and some people say you edit the email template to add more characters so that it doesn’t recognise it as spam or use a plug-in called wp SMTP plugin which I am using and is sending emails direct through my Gmail account with no luck still.
Do you have anyways for emails for members to go into their inbox when they receive a message?
Also could you please direct me to the activation email template that you receive when you sign up. I want to be able to edit the text in this field and put my own custom message there.
Please advise. Thanks
May 28, 2018 at 23:11 #623@themosaurus- 1 Topics
- 1675 Posts
Hi kam,
Unfortunately, this issue is related with BuddyPress and the installation, setting or debugging of third party plugins isn’t part of the support we will provide for our theme (Gwangi) and our plugins (Grimlock suite).
We suggest you to post your message on the BuddyPress support forums:
https://buddypress.org/support/You might also be interested by the following BuddyPress support forum topics about this issue:
https://buddypress.org/support/topic/email-notification-not-working/
https://buddypress.org/support/topic/help-activation-email-not-sent-nothing-works/
https://buddypress.org/support/topic/activation-email-goes-to-users-spam-folder/
https://premium.wpmudev.org/forums/topic/buddypress-does-not-send-activation-email
https://wordpress.org/support/topic/wordpress-not-sending-emails/Regards,
May 29, 2018 at 09:36 #629@themosaurus- 1 Topics
- 1675 Posts
Hi,
The default BuddyPress email settings are applied to our demos. We have only customized their appearance and their templates.
You will be able to view all your email templates by visiting “Emails > All Emails” in your admin panel. To customize their appearance, please visit also “Emails > Customize”.For more about BP email template editing, please read the following post:
For more help with BP emails, we suggest you to post a topic on the BuddyPress support forums:
https://buddypress.org/support/Regards,
May 29, 2018 at 12:08 #649@themosaurus- 1 Topics
- 1675 Posts
You’re welcome. ?
Regards,
May 31, 2018 at 13:45 #701 -
AuthorPosts
The topic ‘Emails not going into inbox when receiving a new message?’ is closed to new replies.