Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Error en notificaciones, ajustes y articulos

This topic is resolved
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • cirucata
    Participant
    • 1 Topics
    • 4 Posts
    @cirucata

    Probe la demo y muy bien pero al comprar el thema desaparece la pagina de notificaciones / ajustes / articulos. esto porque pasa?

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1676 Posts
    @themosaurus

    Hi Cirucata,

    Unfortunately, we are not able to understand your issue. Can you please specify the problem you are facing in english?

    Thank you very much in advance.

    Regards,

    cirucata
    Participant
    • 1 Topics
    • 4 Posts
    @cirucata

    When you buy the theme, the notifications and settings page disappears.

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1676 Posts
    @themosaurus

    Hello Cirucata,

    Thank you very much for replying in english. It will be so much easier for us to provide help. ?

    Can you post a screenshot ? So we can see on which screen the settings and notifications page disappears.

    Thank you.

    Regards,

    cirucata
    Participant
    • 1 Topics
    • 4 Posts
    @cirucata

    When you select settings, Notifications or articles does not show anything. thanks.

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1676 Posts
    @themosaurus

    Hi Cirucata,

    Did you update your version of BuddyPress to 3.0.0 ?

    Gwangi has been updated to version 1.0.4. You can upload and activate the latest version to your server. This issue has been fixed and your pages should display correctly after the update.

    To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.

    Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.

    When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your Gwangi theme from there by clicking the “Update available” button. If the update fails after clicking that button please try to click it again and it should work properly.

    Regards,

    cirucata
    Participant
    • 1 Topics
    • 4 Posts
    @cirucata

    Thank´s

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1676 Posts
    @themosaurus

    You’re welcome. 🙂

    Regards,

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Error en notificaciones, ajustes y articulos’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.