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Hi Guys,
Im new here, just install the theme and plugins, used the community demo install and cant make any changes to a couple of blocks as they refuse to load?
See attachment.
Hi MrHillman,
Thank you for reaching out to us!
This type of error often comes from a server incompatibility or misconfiguration and can happen with certain hosting providers (e.g. server blocking certain requests too aggressively).
To get a more precise idea of the issue however, I will need to take a look at it myself.
Could you create a new website user for us please? With administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Thank you.
Best regards,
This reply has been marked as private.
Hi MrHillmanUK,
Thanks for the credentials.
I’ve taken a look at your website, and from what I can see the problem is very inconsistent and looks very much like a server issue. I’ve also looked at the PHP logs but it didn’t have errors, which confirms that it is not a WordPress, theme or plugin issue.
Sometimes all blocks will fail to load, other times a few of them will successfully load. And for those who fail to load, from what I can see in the console they sometimes return a “403” error, sometimes the requests will completely fail with an error “ERR_HTTP2_PROTOCOL_ERROR” (see attached screenshot).I’m afraid you will have to contact your hosting provider and tell them that a lot of your WordPress blocks are failing to load when editing a page, returning 403 errors or ERR_HTTP2_PROTOCOL_ERROR, so that they can try to figure out why the server is failing to process those requests.
Hope this helps!
Best regards,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Error Loading Blocks?’ is closed to new replies.
