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error menus / navigator in Mobile view

Find Answers and Get Support Forums Cera – Intranet & Community Theme Website Setup Menus error menus / navigator in Mobile view

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Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • Grey
    Participant
    • 14 Topics
    • 40 Posts
    @mrgrey

    i facing some issue in navigator in mobile view , at the shopping cart there , may i know how to do ? or possible i can temporary unable shopping cart and enable for the future ?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi @mrgrey,

    Could you share the URL to your website with us please? You can post it in your next reply and mark it as private to keep this between us.

    Thank you.

    Grey
    Participant
    • 14 Topics
    • 40 Posts
    @mrgrey
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi @mrgrey,

    Unfortunately, I don’t see any problem. It seems that this problem appears for logged-in users.

    Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    Grey
    Participant
    • 14 Topics
    • 40 Posts
    @mrgrey
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl
    This reply has been marked as private.
    Grey
    Participant
    • 14 Topics
    • 40 Posts
    @mrgrey
    This reply has been marked as private.
    Grey
    Participant
    • 14 Topics
    • 40 Posts
    @mrgrey
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    There is definitely an issue in our theme which will be fixed in the next update.

    Waiting the update, simply add the following code snippet to your website to hide the cart:

    /**
    * Hiding the cart in navigation
    */
    #vertical-navigation .cart-contents{
    	display:none !important;
    }

    To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
    Pasting your code snippet there should do the trick for you.

    Also, it’s important to remember that we share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

    If you want to go further with the customization of your website, we advise that you require customization work.

    Note that you put a code in the additional css. This is not css but html. So I suggest you remove it to avoid any possible problem.

    Regards,

    Grey
    Participant
    • 14 Topics
    • 40 Posts
    @mrgrey

    thanks for your assist , may i know when new update came up how i will get notify ?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi @mrgrey,

    Sorry, no release date can be disclosed yet. We have a lot to work on and we’ll make our best effort to update the theme ASAP.

    We’ll keep you inform.

    Best,

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 615 Posts
    @themopteryx

    Hi @mrgrey,

    We recently released a new version of our plugin : Grimlock for WooCommerce. Updating this plugin (and all the other recommended plugins) to the latest version should fix this issue.

    If you have correctly updated the plugin, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). So to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
    https://www.lifewire.com/how-to-clear-cache-2617980

    Cheers,

    Grey
    Participant
    • 14 Topics
    • 40 Posts
    @mrgrey

    thanks for your support , im so glad choose Cera theme for my website

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Thank you very much for your great comment. We wish you a lot of success with your website ?

    Cheers,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    As you’re happy with our theme, feel free to review our theme on our Themeforest page:
    https://themeforest.net/item/cera-intranet-community-theme/24872621

    It will be very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !

    And by doing this, you will be making a great contribution to our community! #SharingIsCaring ❤️

    Thank you!

Viewing 15 posts - 1 through 15 (of 15 total)

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