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Hi, after installation, demo import, demo-member import I can’t see anything on the page as I get the error saying “The requested URL was not found on this server.” . Also please suggest the plugin through which I can import the user data to the theme.
Hi Murtuza,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
First and foremost, could you please check the WordPress prerequisites? Here are the WordPress requirements.
For better performance and improve security, we obviously recommend PHP 7.4+. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.), we recommend at least version 5.6.X.
Then, could you reset your website? Once it is done, it’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Error on member and other pages’ is closed to new replies.
