- This topic has 3 replies, 2 voices, and was last updated 6 months, 3 weeks ago by
.
-
Posts
-
Thank you for this beautiful template which is built with Gutenberg builder. Very good design too.
We just want to report that we encountered a minor issue. When we tried to activate the Child theme, it caused Critical error ERROR. We tried again by reinstalling the theme but same result.
The thumbnail of Child theme shows your another theme “STEGO – Food Truck & Restaurant” theme and NOT Mandha. So can you please check if the files in Child theme are correct ones?
Thank you !!
Hi Nao,
Thank you for your patience!
We recently released a new version of your theme. Updating your theme, Grimlock plugins and all the other recommended plugins to the latest version should fix this issue.
I suggest you to delete the child theme and upload it again from your Envato profile. You can always download it by clicking here.
If you have correctly updated the theme and Grimlock, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). So to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
To update your theme, you can download and install the Envato Market plugin (envato.com/market-plugin/) on your WordPress site.
Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”. When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your theme from there by clicking the “Update available” button.
Cheers,
Hello Manathan, thank you so much for your detailed instruction! We will update the theme and plugins soon.
Really looking forward to working with this beautiful Mandha theme for our EC project.
Cheers
Nao G
You are welcome Nao! 🙂
If you have further questions or requests, feel free to create other forum topics.
Cheers,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Error When Installing Child Theme’ is closed to new replies.
