Thank you for buying our theme. We hope it will meet all your expectations! 🙂
Be aware that this plugin is already compatible with our theme. Can you please make sure Grimlock for The Events Calendar plugin is installed and activated on your website?
I created a new demo from scratch and install this plugin. However, all seems to work fine. Please find the attached screenshot.
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Thank you.April 22, 2022 at 12:08 #40042
I too created another demo from scratch, and i always Ctrl+F5 to clear my cache but i think you only added RSVP support and not Ticket support…..
You will see too at admin
Events > Settings > Payments > Enable Tickets Commerce
If you could add style for this and maybe the checkout, would greatly appreciate it, Thanks.April 22, 2022 at 14:23 #40077
Thank you for your precious feedback. There is definitely an issue in our theme which will be fixed in the next update. 🙂
We’ll be back to you as soon as the update is available.
Thank you for your patience.
Best,April 22, 2022 at 15:50 #40085
We have just released a new update of Grimlock for The Events Calendar. Updating this plugin to the latest version should fix this issue.
After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Kindest regards,June 23, 2022 at 11:25 #41285
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