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Event Ticket & RSVP Styling

This topic is resolved
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • Jai
    Participant
    • 1 Topics
    • 2 Posts
    @denzy

    I have the free version off the ticket addon and the styling is terrible, I’ve tried to edit but to no avail.

    Tickets & RSVP

    If you can design it to match that would be great, thanks.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5304 Posts
    @themodactyl

    Hi Jai,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    Be aware that this plugin is already compatible with our theme. Can you please make sure Grimlock for The Events Calendar plugin is installed and activated on your website?

    I created a new demo from scratch and install this plugin. However, all seems to work fine. Please find the attached screenshot.

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Thank you.

    Jai
    Participant
    • 1 Topics
    • 2 Posts
    @denzy

    I too created another demo from scratch, and i always Ctrl+F5 to clear my cache but i think you only added RSVP support and not Ticket support…..

    You will see too at admin
    Events > Settings > Payments > Enable Tickets Commerce

    If you could add style for this and maybe the checkout, would greatly appreciate it, Thanks.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5304 Posts
    @themodactyl

    Thank you for your feedback Jai. We will investigate further to find from where this issue is coming from and how we can help you.

    We will be back to you ASAP. Thank you for your patience.

    Regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5304 Posts
    @themodactyl

    Thank you for your precious feedback. There is definitely an issue in our theme which will be fixed in the next update. 🙂

    We’ll be back to you as soon as the update is available.

    Thank you for your patience.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5304 Posts
    @themodactyl

    Hi Jai,

    We have just released a new update of Grimlock for The Events Calendar. Updating this plugin to the latest version should fix this issue.

    After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Kindest regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Event Ticket & RSVP Styling’ is closed to new replies.

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