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Failed to load plugin error

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Khaled Adel
    Participant
    • 4 Topics
    • 8 Posts
    @ehkeely

    Hello
    In registration form, when user come to the biographical info field he gets this error message (attached)
    Kindly check
    https://www.ehkeely.com/register/

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3166 Posts
    @themodactyl

    Hi Khaled, 🙂

    My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.

    Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.

    We’re waiting for your feedback. 🙂

    Thank you.

    Khaled Adel
    Participant
    • 4 Topics
    • 8 Posts
    @ehkeely

    Thank you
    I disabled all plugins but the issue still .
    After uninstalling the theme and reinstalling a fresh one issue is gone, I think I deleated a file or something.
    Now all is ok
    Thank you for you support.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3166 Posts
    @themodactyl

    Hi Khaled,

    Thank you for your feedback. I’m glad to read that you’ve been able to solve this!

    Cheers,

Viewing 4 posts - 1 through 4 (of 4 total)

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