Fatal Error Due To CoBlocks Never Completing its Install

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This topic contains 4 replies, has 2 voices, and was last updated by  Olivier 6 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #10891

    Taylor R
    Participant
    • 2 Posts
    @ptruble

    I went through the process of trying to install the theme twice. Both times the installation process crashed the WordPress site and made it unusable because when the system got to the install for CoBlocks it just spun and spun and spun and spun and spun and spun…get it?????? Once I attempted to skip I got the error that i uploaded as an image. I have installed dozens of themes over the course of my professional life and have never known a theme to literally make a site unusable. I would really like my money back unless you have some amazing fix that would fix this issue.

    #10892

    Taylor R
    Participant
    • 2 Posts
    @ptruble
    This reply has been marked as private.
    #10921

    Olivier
    Moderator
    • 1801 Posts
    @themosaurusrex
    Themosaurus Support

    Hi @ptruble,

    We’re very sorry for your trouble. 😔

    Please be informed that we don’t provide any support for CoBlocks. Furthermore, this plugin is not mandatory to make our theme work, you could safely create your Cera website without using it.

    However, we do recommend this plugin during our setup as it provides very useful features, mainly by extending the new Gutenberg editor and providing extra “blocks”. The error that you’ve shared with us suggest that CoBlocks has been installed on a previous version of WordPress as your codebase seems to be missing the register_block_type function introduce by WP itself since 5.0.0.

    For more about this function, please refer to the following page:

    register_block_type()

    So, from what I understand, updating WP should solve this issue. From there, you should be able to install our theme and CoBlocks.

    Best regards,

    #10931

    Taylor R
    Participant
    • 2 Posts
    @ptruble

    i now have the latest version of WP. Should i go through the process again of letting Cera install all the needed plugins as before or should i manually install the plugins?

    #10943

    Olivier
    Moderator
    • 1801 Posts
    @themosaurusrex
    Themosaurus Support

    Hi @ptruble,

    Yes, we really encourage you to use the setup wizard to install the theme, as it will programmatically do extra steps for you. If something went wrong during the import, it’s recommended to address the issue right now as it might lead to other problems in the future.

    You can easily reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard.

    Regards,

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

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