- This topic has 1 reply, 2 voices, and was last updated 7 months, 1 week ago by
.
-
Posts
-
Hello, after installing MatchPress on my website, I am encountering this fatal error, and I’m not sure what could be causing it. Could you help me?
Fatal error: Uncaught Error: Call to undefined function bp_get_root_domain()
in /nas/content/live/wirlgetthecare/wp-content/plugins/matchpress/inc/class-matchpress.php on line 218Call stack:
MatchPress::enqueue_scripts()
wp-includes/class-wp-hook.php:324
WP_Hook::apply_filters()
wp-includes/class-wp-hook.php:348
WP_Hook::do_action()
wp-includes/plugin.php:517
do_action()
wp-includes/script-loader.php:2262
wp_enqueue_scripts()
wp-includes/class-wp-hook.php:324
WP_Hook::apply_filters()
wp-includes/class-wp-hook.php:348
WP_Hook::do_action()
wp-includes/plugin.php:517
do_action()
wp-includes/general-template.php:3052
wp_head()
wp-content/themes/hello-elementor/header.php:24
require_once()
wp-includes/template.php:790
load_template()
wp-includes/template.php:725
locate_template()
wp-includes/general-template.php:48
get_header()
wp-content/plugins/elementor/modules/page-templates/templates/header-footer.php:9
include()
wp-includes/template-loader.php:106
require_once()
wp-blog-header.php:19
require()
index.php:17
Hi @Tasha,
Thank you for buying our plugin. We hope it will meet all your expectations! 🙂
Can you please tell us which version of php do you use? My best guess is that your issue might probably be caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins unless BuddyPress and MatchPress and deactivate all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting, please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Thank you.
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Fatal error Matchpress’ is closed to new replies.
