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Fatal Error on line 1187 after installation

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • Daniela
    Participant
    • 1 Topics
    • 2 Posts
    @tuttnerd

    I recently purchased and installed your plugin, “Pimp My Site,” on my WordPress website. However, I am encountering an issue that I need assistance with.

    Upon activating the plugin, I noticed the following error message on my site:

    Warning: Trying to access array offset on value of type bool in /home/.sites/67/site2306/web/wp-content/plugins/pimp-my-site/admin/settings/class-pimp-my-site-settings.php on line 1187

    I have tried finding a solution here and downloaded a seemingly fixed version, but I am unable to resolve the issue. Could you please provide guidance on how to fix this error? Additionally, if there are any updates or patches available, I would appreciate information on how to apply them.

    Here are some details about my setup:

    WordPress Version: 6.3.2
    Plugin Version: Pimp My Site 1.2.0
    PHP Version: 8.2.11

    Thank you in advance for your support.

    Best regards,

    Daniela

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 398 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6603 Posts
    @themodactyl

    Hi Daniela,

    Thank you for buying our plugin. We hope it will meet all your expectations! 🙂

    To help us getting clues and find a solution to this issue, please activate logging on your website, just turn WP_DEBUG to true, by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    More on this in the following topic: Debugging in WordPress.

    Thank you.

    Daniela
    Participant
    • 1 Topics
    • 2 Posts
    @tuttnerd

    Hi there!

    I have successfully located and edited the wp-config.php file as per your instructions. The debug code has been added, and I have activated debugging on my website. Awaiting further instructions.

    Thank you for your continued support.

    Best regards,

    Daniela

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6603 Posts
    @themodactyl

    Hi Daniela,

    Thank you for your feedback. Can you please try to install and activate the plugin again? You might face this error again. However this time, thanks to the code snippet that you’ve recently added to your wp-config.php file, we should be able to read the error.

    So, in case you’re still facing this issue, could you share the content of your debug.log file with us please? You can post the content of this file as plain text in your next reply and mark it as private to keep this between us.

    After having reviewed your next reply, we’ll be able to tell you if the issue is caused by our product, a third party plugin or any type misconfiguration on your server.

    If we’re not able to help, we’ll recommend you to transfer the error logs to the plugin author or to your server hosting support.

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Fatal Error on line 1187 after installation’ is closed to new replies.

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