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Features – Homepage menu boxes not showing correctly

This topic is resolved
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • 3Bs Studio
    Participant
    • 11 Topics
    • 30 Posts
    @3bsstudio

    HI

    I’m having an issue with the Features – Homepage menu boxes.

    Boxes 1 and 3 are showing up as grey rather than coloured?

    Also, I can’t find where to edit the type below the headings. I was able to edit the type before as I changed the copy on these boxes but it seems that ability has disappeared. I can shift click on the boxes to highlight the menus navigation label but I can’t find anywhere to edit the type below.

    See attached screenshot for clarity.

    Thanks.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi @3bsstudio,

    Thank you very much for reaching out! 🙂

    We’ve addressed a very similar issue in another topic. To find out how you can resolve it, please click on the following link:

    Colours in the "Featured-Homepage" menu?

    If you have further questions or requests, feel free to create other forum topics.

    We remain available for all matters related with our theme!

    Cheers,

    3Bs Studio
    Participant
    • 11 Topics
    • 30 Posts
    @3bsstudio

    Thanks for the reply. These icons and colours were OK before but as a workaround I’ve changed them all to class success as this seems to be the only colour that works.

    I don’t have the option of Appearance > Customize > Community.

    I’m wondering if some of my appearance options are missing?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    To edit this menu, please go to Dashboard > Appearance > Menus and select the right menu. Maybe some options need to be activated in the Screen Options. Please find the attached screenshot.

    Hope this will help you fix this. Let me know if you need more explanations or if something went wrong. 🙂

    Best,

    3Bs Studio
    Participant
    • 11 Topics
    • 30 Posts
    @3bsstudio

    Yes, I have those OK – that’s how I added success to all 3 boxes.

    I don’t seem to have anywhere to change the colours of primary, success, info, etc.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi @3bsstudio,

    Thank you for your feedback. 🙂

    It’s best if we take a quick look at this…

    Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    3Bs Studio
    Participant
    • 11 Topics
    • 30 Posts
    @3bsstudio
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Thank you for granting us access to your WP Admin.

    We will investigate further to find from where this issue is coming from.

    We will be back to you ASAP.

    Thank you for your patience.

    Regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi @3bsstudio,

    Thank you for your precious feedback. There is definitely an issue in our theme which will be fixed in the next update. 🙂

    We’ll be back to you as soon as the update is available.

    Thank you for your patience.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi @3bsstudio,

    We have just released a new update of Grimlock for BuddyPress. Updating this plugin to the latest version should fix this issue.

    After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Kindest regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 10 posts - 1 through 10 (of 10 total)

The topic ‘Features – Homepage menu boxes not showing correctly’ is closed to new replies.

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