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When deleting messages posted on the activity stream, we get an error message as shown in the attached image. This happens in other areas as well such as when deleting activity post messages in groups etc.
Hi Jay,
Please be aware that a theme affects the presentation and visual style of your site, while plugins add all kinds of features and functionalities. This issue seem more likely related to a plugin, as we don’t encounter this issue with our demos.
First of all, please make a backup of your website.
Then, Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
If this issue still occurs, could you activate another standard theme like Twenty-Twenty-four ? It will help us be sure if this issue is related or not with a component of the theme.
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Thank you.
Hi,
We found the plugin that was causing the issue. Thank you for your support.
Glad to read that you were able to find the culprit, Jay! May we know wish plugin prevented you from deleting an activity post ?
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Getting error message when deleting timeline posts’ is closed to new replies.
