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Hello Team,
I am noticing that all of the people who are trying to sign up/register to my CERA THEME site who are using a GMAIL account, never get the actual email sent to them. They will appear in the PENDING section, and I can activate manually, but I dont think this is a sustainable practice. Any advice would be greatly appreciated!
Hi @krunkkutz,
Unfortunately, we have no clue.
Note that our theme has nothing to do with the emails sent by BuddyPress.
This issue can occur when your activation or registration email is either not send by your server -for instance, when mailing services are incorrectly set- or not received by your registering user because of his mail client spam filter.
To help you to solve your issue, you might also be interested by the following BuddyPress support forum topics:
https://buddypress.org/support/topic/email-notification-not-working/
https://buddypress.org/support/topic/help-activation-email-not-sent-nothing-works/
https://buddypress.org/support/topic/activation-email-goes-to-users-spam-folder/
https://wordpress.org/support/topic/wordpress-not-sending-emails/Unfortunately, this issue is related with BuddyPress and the installation, setting or debugging of third party plugins isn’t part of the support we will provide for our theme.
We suggest you to ask for more help on the BuddyPress support forums:
https://buddypress.org/support/We remain available for all support requests related with the use of your theme.
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘GMAIL email addresses not receiving activation/confirmation email’ is closed to new replies.
