graphic issue on profile member (mobile)

Home Forums Cera – Intranet & Community Theme Theme Customizer graphic issue on profile member (mobile)

This topic contains 9 replies, has 3 voices, and was last updated by  Manathan 1 week ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #14675

    Andrea
    Participant
    • 108 Posts
    @youfriend

    When I move right and left the page, a margin appeared … I rlly hate that!🤬😂

    #14713

    Jean-Pascal
    Moderator
    • 614 Posts
    @themopteryx
    Themosaurus Support

    Hi @youfriend,

    Could you share the URL to this issue with us please?

    Thank you.

    #14714

    Jean-Pascal
    Moderator
    • 614 Posts
    @themopteryx
    Themosaurus Support

    Hi @youfriend,

    Nevermind, I found it 🙂

    I will get you an answer shortly. 🙂

    Kind regards,

    #14715

    Jean-Pascal
    Moderator
    • 614 Posts
    @themopteryx
    Themosaurus Support

    Hi @youfriend,

    Thank you for your precious feedback!
    There is definitely an issue in our theme which will be fixed in the next update.

    In the meantime, just add the following CSS snippet :

    @media screen and (max-width: 768px) {
    	.profile-header__featured-media-col {
    	    margin: 0 !important;
    	}	
    }

    Cheers,

    #14718

    Andrea
    Participant
    • 108 Posts
    @youfriend

    ty Jean!

    #15523

    Manathan
    Keymaster
    • 375 Posts
    @themodactyl
    Themosaurus Support

    Hi @youfriend,

    We recently released a new version of your theme. Updating your theme, Grimlock plugins and all the other recommended plugins to the latest version should fix this issue.

    If you have correctly updated the theme and Grimlock, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). So to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
    https://www.lifewire.com/how-to-clear-cache-2617980

    To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.

    Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.

    When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your theme from there by clicking the “Update available” button.

    Cheers,

    #15568

    Andrea
    Participant
    • 108 Posts
    @youfriend

    Hi @themodactyl

    I don’t have any updates from the theme or plugin

    #15619

    Manathan
    Keymaster
    • 375 Posts
    @themodactyl
    Themosaurus Support

    Hi @youfriend,

    Maybe you had already done the update. Can you tell us if the issue still exists, please?

    Best,

    #15626

    Andrea
    Participant
    • 108 Posts
    @youfriend

    yep should be fixed, i dont know how 😀 the last update of theme is from 2 july

    #15627

    Manathan
    Keymaster
    • 375 Posts
    @themodactyl
    Themosaurus Support

    Wonderful if it’s fixed!

    Cheers,

Viewing 10 posts - 1 through 10 (of 10 total)

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