Find Answers and Get Support › Forums › Cera – Intranet & Community Theme › Theme Customizer › graphic issue on profile member (mobile)
- This topic has 9 replies, 3 voices, and was last updated 3 years, 8 months ago by Manathan.
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@themopteryx
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- 615 Posts
July 6, 2020 at 11:13 #14713@themopteryx- 0 Topics
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July 6, 2020 at 11:15 #14714@themopteryx- 0 Topics
- 615 Posts
Hi @youfriend,
Thank you for your precious feedback!
There is definitely an issue in our theme which will be fixed in the next update.In the meantime, just add the following CSS snippet :
@media screen and (max-width: 768px) { .profile-header__featured-media-col { margin: 0 !important; } }
Cheers,
July 6, 2020 at 11:22 #14715@themodactyl- 0 Topics
- 6297 Posts
Hi @youfriend,
We recently released a new version of your theme. Updating your theme, Grimlock plugins and all the other recommended plugins to the latest version should fix this issue.
If you have correctly updated the theme and Grimlock, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). So to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
https://www.lifewire.com/how-to-clear-cache-2617980To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.
Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.
When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your theme from there by clicking the “Update available” button.
Cheers,
July 23, 2020 at 08:29 #15523@themodactyl- 0 Topics
- 6297 Posts
Hi @youfriend,
Maybe you had already done the update. Can you tell us if the issue still exists, please?
Best,
July 27, 2020 at 08:52 #15619 -
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The topic ‘graphic issue on profile member (mobile)’ is closed to new replies.