Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

grimlock-buddypress plugin taking entire site down

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

grimlock-buddypress plugin taking entire site down

Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Unsupported Plugins › grimlock-buddypress plugin taking entire site down

This topic is resolved
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Anonymous
    Participant
    • 2 Topics
    • 6 Posts
    @analogmind

    How do I put in a support ticket on this site and give access info?

    The very plugin this theme comes with is taking down the site. grimlock-buddypess, and possibly other grimlock plugins. Can I give support access to my WordPress and FTP to have a look? I dont want to put such sensitive info on a public forum like this.

    Thanks, I appreciate the help.

    March 4, 2020 at 05:18 #10411
    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @analogmind,

    Can you tell us which version of the following softwares are you currently running on your website please?
    – Grimlock
    – Grimlock for BuddyPress
    – Gwangi

    Thank you.

    March 4, 2020 at 10:30 #10421
  • Author
    Posts
Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

The topic ‘grimlock-buddypress plugin taking entire site down’ is closed to new replies.

Popular Questions

Directly from the documentation

Complete documentation

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Find Common Issues and Resolutions

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Leave a Review

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

View MatchPress

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Create a Cera app
Create a Gwangi app

Holiday, Weather & Festive effects
to pimp your WordPress Site

Discover plugin now