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Getting JSON error when editing. I added the screenshot of how it looks on the webpage. I cant seem to get access to the text that says “Title Goes Here…” to customize it.
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/
Kind regards,
Hi Pat,
Activate logging on your website will help us getting clues and find a solution to this issu. This kind of issue is often caused by a server misconfiguration. 🤔
As I told you in. previous topic, just turn WP_DEBUG to true by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:
// Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 );More on this in the following topic: Debugging in WordPress.
Once it is done, please come back to us and we’ll be able to make some tests for both of your tickets. 🙂
Thank you.
Code has been inserted.
Thanks, we’ll investigate now we received admin access in another topic. 🙂
We’ll come back to you as soon as we have more information about this.
Best,
This reply has been marked as private.
Hi Pat,
Thank you for your continued patience. 😊
After thorough investigation, we couldn’t identify any conflicting plugins on our end. To further troubleshoot, we set up a new demo website locally with the same plugins you are using, and everything seems to be functioning correctly.
Considering this, it’s possible that the issue is specific to your hosting environment. We’ve encountered similar challenges with users hosted on OVH. Could you please let us know where your website is hosted?
In the meantime, I have an alternative solution for you. I recommend trying the Grimlock Query Section block as an alternative to the Grimlock Posts Section block. While providing similar functionality, the Grimlock Query Section is more versatile in terms of queries and should help you achieve your desired outcome.
I hope this suggestion proves helpful. If you have any more questions or if there’s anything else we can assist you with, feel free to let us know! 😊
Best,
This reply has been marked as private.
Thank you for your feedback Pat!
I’m glad to read the query bock suits better your needs! 🙂
If you have further questions or requests, feel free to create other forum topics.
Cheers,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Grimlock Section – Blog Post Section’ is closed to new replies.
