Find Answers and Get Support › Forums › Cera – Intranet & Community Theme › Installation & Updates › Theme Installation and Updates › Grimlock section bug
- This topic has 7 replies, 2 voices, and was last updated 3 years, 11 months ago by Themosaurusrex.
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AuthorPosts
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DavidParticipant@modavart
- 6 Topics
- 18 Posts
Hi,
Since the new WordPress version, I can’t modify any grimlock section. If I try to change the layout settings of a grimlock section, nothing works anymore and all my content aligns to the left.
Do you know why ?Thanks guys !
April 4, 2020 at 10:24 #11222@themosaurusrex- 0 Topics
- 2048 Posts
Hi @modavart,
Even with the latest WP update, I’m not facing the same issue.
My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.
Thank you.
April 6, 2020 at 17:06 #11243DavidParticipant@modavart- 6 Topics
- 18 Posts
Hi Olivier,
Thanks again for your return !
After investigating, the problem comes from a conflict between my security configuration and the fade animation of the grimlock sections. Is it possible to easily turn off theme fade animations? I can’t find it in the customizer…
Thanks a lot!
April 9, 2020 at 11:53 #11406@themosaurusrex- 0 Topics
- 2048 Posts
Hi @modavart,
If you have removed Grimlock Animate, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster).
So, to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
https://www.lifewire.com/how-to-clear-cache-2617980Best,
April 13, 2020 at 14:47 #11533@themosaurusrex- 0 Topics
- 2048 Posts
Hi @modavart,
Thank you for sharing this info with me. It help me to understand that you’re not actually referring to the Grimlock section widgets of your pages but your Custom Header.
This animation is built into your theme and is added by Grimlock Animate. To remove this, simply add the following code snippet to your website:
/** * Remove Cera Header animation. */ #custom_header .region__col—2, #custom_header .region__container { animation: none !important; }
To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
Pasting your code snippet there should do the trick for you.Also, it’s important to remember that we share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.
If you want to go further with the customization of your website, we advise that you require customization work.
Regards,
April 20, 2020 at 10:36 #11852 -
AuthorPosts
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Grimlock section bug’ is closed to new replies.