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Grimlok for Buddypress breaks leaving comments

Find Answers and Get Support Forums Cera – Intranet & Community Theme Compatible Plugins BuddyPress Grimlok for Buddypress breaks leaving comments

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • Vasil Hodzhev
    Participant
    • 1 Topics
    • 5 Posts

    Hi,
    I have a fresh install of wordpress and Cera.
    When I write something in Buddypress it’s ok. But when I try to comment it is not possible.
    This is the error I get in console:

    ——————————————————–
    “POST https://mysite/blog/wp-admin/admin-ajax.php 403
    XMLHttpRequest.send @ catcher.js:197
    send @ jquery.min.js?ver=3.5.1:2
    ajax @ jquery.min.js?ver=3.5.1:2
    s.ajax.s.ajax @ jquery-migrate.min.js?ver=3.3.2:2
    S.<computed> @ jquery.min.js?ver=3.5.1:2
    (anonymous) @ buddypress.min.js?ver=7.0.0:1
    dispatch @ jquery.min.js?ver=3.5.1:2
    v.handle @ jquery.min.js?ver=3.5.1:2”
    ——————————————————

    When I disable Grimlok for Buddypress I am again able to comment.

    Thank you for your help.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 1726 Posts

    Hi @byevas,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    We’re sorry to read you’re facing this issue with your website.

    Our best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.

    Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Can you tell us which version of BuddyPress are you using? Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.

    Thank you.

    ? Christmas is coming 
    Starting from December 21, 2020 until the January 3, 2021 included, our response time will be up to 5 opening days. Be sure we’ll do our best to provide you the best support possible. 
    We thank you for your understanding and we wish you a merry christmas and a happy new year. #StaySafe
     ? 

    Vasil Hodzhev
    Participant
    • 1 Topics
    • 5 Posts

    Hi, @themodactyl

    As I’ve written in my first post I am making a clean install.
    I don’t have any third-party plugins installed. (except those installed by your theme).
    I don’t have a caching plugin activated.
    I have tried clearing the cache.
    All the modules are up to date.

    Buddypress is 7.0
    Grimlock is 1.3.8
    Grimlock for Buddypress is 1.3.10

    Thank you.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 1726 Posts

    Hi @byevas,

    Thank you for your feedback. 🙂

    We will investigate further to find from where this issue is coming from and how we can help you.

    We will be back to you ASAP.

    Thank you for your patience.

    Regards,

    ? Christmas is coming 
    Starting from December 21, 2020 until the January 3, 2021 included, our response is expected to be longer as we’ll be facing a shortage of staff. Be sure we’ll do our best to provide you the best support possible. 
    We thank you for your understanding and we wish you a merry christmas and a happy new year. #StaySafe
     ? 

    Olivier
    Moderator
    Themosaurus Support
    • 0 Topics
    • 1844 Posts

    Hi @byevas,

    Thank you for your precious feedback. There is definitely an issue in Grimlock for BuddyPress 1.3.10 which will be fixed in the next update. It should be released in the coming days.

    We really thank you for your patience.

    Best,

    Vasil Hodzhev
    Participant
    • 1 Topics
    • 5 Posts

    Hi @themosaurusrex,
    I really hope it’s soon enough as my project is ready and the client is waiting as this feature is crucial.

    Thank you for your work 🙂

    Olivier
    Moderator
    Themosaurus Support
    • 0 Topics
    • 1844 Posts

    You’re welcome! We’ll do as fast as we can.

    If you’re in a hurry with your project, you could always patch this issue yourself by applying the following fix:
    https://buddypress.trac.wordpress.org/changeset/12735/trunk/src/bp-templates/bp-legacy/buddypress/activity/entry.php

    The file that’s need to be updated is YOUR-DOMAIN/wp-content/plugins/grimlock-buddypress/templates/activity/entry.php on line 114. Obviously, it is not recommended to manually edit plugin files but you do not have any other solution, you can do so as your changes will be erased by ours as soon as the update is released.

    Best,

    Vasil Hodzhev
    Participant
    • 1 Topics
    • 5 Posts

    Hi, @themosaurusrex
    Thank you for the help 🙂

    Olivier
    Moderator
    Themosaurus Support
    • 0 Topics
    • 1844 Posts

    You’re welcome @byevas !

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 1726 Posts

    Hi @byevas,

    We have just released a new update of Grimlock for BuddyPress. Updating this plugin to the latest version should fix this issue.

    After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
    https://www.lifewire.com/how-to-clear-cache-2617980

    Kindest regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 10 posts - 1 through 10 (of 10 total)

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