Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Group Links redirect back to homepage

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Jaz
    Participant
    • 1 Topics
    • 2 Posts
    @breakmygame

    Hi there, I am having trouble with users and guests trying to go to my website’s group page but it redirects to the homepage.

    Web: http://www.boxxiegaming.xyz
    Non-working link: https://boxxiegaming.xyz/groups/

    I checked the ff:

    – buddypress groups was setup correctly on the groups page
    – menu is setup with the correct link

    I can access the group fine using my logged in Admin account, but my logged in users and guest visitors can’t get to that link.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3983 Posts
    @themodactyl

    Hi Jaz,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    Our first guess is that you might have Paid Membership Pro plugin activated. This issue could come from its misconfiguration (and its BuddyPress add-on’s). Please make sure to deactivate Paid Membership Pro (and its BuddyPress add-on) to test if this is related to the configuration of these plugins.

    If this is the case, we recommend that you follow this post explaining how Paid Membership Pro and its BuddyPress add-on work:
    https://www.paidmembershipspro.com/add-ons/buddypress-integration/

    We’re waiting for your feedback.

    Regards,

    Jaz
    Participant
    • 1 Topics
    • 2 Posts
    @breakmygame

    Hi Manathan, Thank you for your response. It’s working now.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3983 Posts
    @themodactyl

    Hi Jaz,

    I’m glad to read all is working fine now. 🙂

    In case you need help to configure Paid Membership Pro, we suggest you to reach the plugin authors as they will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums: paidmembershipspro.com/support/

    If you’re happy with our theme, feel free to review our theme on our Themeforest page: Armadon – Gaming Community WordPress Theme.

    It’s very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !

    And by doing this, you will be making a great contribution to our community! #SharingIsCaring 💪🏻

    Thank you!

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Group Links redirect back to homepage’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.