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Group page is restricted

This topic is resolved
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • landarch.org
    Participant
    • 9 Topics
    • 18 Posts
    @land

    Hi,

    When i click the group page ( https://landarch.org/groups/) the “community” tab on my home page, it will turn to https://landarch.org/membership-account/access-restricted/ as attachment 1.png. But i want all of my users could access to this page , the page should like attachment 2 (2.png). How can i remove this restriction. Thank you!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3725 Posts
    @themodactyl

    Hi Landarch.org, 🙂

    My first guess is that the Paid Memberships Role used for all your users has no access to the BuddyPress features. Can you please make sure you have unlocked BuddyPress for this role in Paid Memberships Pro settings? Please find the attached screenshot.

    Please note that this issue is related with the use of Paid Memberships Pro, not with the use of your theme. In case you need more help to configure PMPro, it’s best if you try to reach the plugin authors as they will be more informed and better suited to help you: paidmembershipspro.com/support/.

    Please don’t hesitate to tell me if changing this setting solve your issue. 🙂

    We remain available for all support requests related with the use of your theme.

    Best,

    landarch.org
    Participant
    • 9 Topics
    • 18 Posts
    @land

    Hi thank you for your reply. Where is the menu is your screenshot, i can’t find this page.

    landarch.org
    Participant
    • 9 Topics
    • 18 Posts
    @land

    my setting page is different with yours,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3725 Posts
    @themodactyl

    To change this, go to Dashboard > Memberships > Settings > Levels and click on the default role used for commons users to edit it. Then, you should find this setting by scrolling down. 🙂

    Hope this will help you fix this. Let me know if you need more explanations.

    Cheers,

    landarch.org
    Participant
    • 9 Topics
    • 18 Posts
    @land

    this is my setting, how can i set level 1 as the default, and if my setting is right?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3725 Posts
    @themodactyl

    Hi Landarch.org,

    Your settings seem right. Do you confirm me the group page is still restricted? If it’s the case, I’m afraid we have no clue. 🤷🏻‍♀️

    Please note that this issue is related with the use of Paid Memberships Pro, not with the use of your theme. It’s best if you try to reach the plugin authors as they will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums: paidmembershipspro.com/support/

    We remain available for all support requests related with the use of your theme.

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘Group page is restricted’ is closed to new replies.

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