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Group thumbnail does not display on homepage

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • Beard
    Participant
    • 2 Topics
    • 5 Posts
    @datbeardguy

    The group thumbnail does not display on the homepage. It displays properly while in edit view.

    Beard
    Participant
    • 2 Topics
    • 5 Posts
    @datbeardguy
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Beard,

    My best guess is that your issue might probably be caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.

    First of all, could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    We’re waiting for your feedback.

    Thank you.

    Danny
    Participant
    • 4 Topics
    • 14 Posts
    @pulsevrx

    Hi, please can I get some assistance with the same issue. I’ve done all the suggested tips above with no success. The images on my homepage for the groups are black and the links don’t go to their respective groups. However they show up properly in the editing page.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Danny,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    We thank you for your precious feedback. There is definitely an issue in our theme which will be fixed in the next update. We’ll be back to you as soon as the update is available.

    Waiting the update, simply add the following code snippet to your website:

    /**
    * FIX: Display group image in Grimlock BuddyPress Groups Section
    */
    div.grimlock-buddypress-groups-section .section__content--2-2-2-2-2-2-cols-grid ul#groups-list > li div.item-avatar{
    	min-height:100%;
    }
    div.grimlock-buddypress-groups-section .section__content--2-2-2-2-2-2-cols-grid ul#groups-list > li div.item-avatar a{
    	pointer-events:auto;
    }

    To add this code snippet to your site, we recommend that you paste it to the Custom CSS panel of your WordPress Customizer. Just go to your dashboard and navigate to “Appearance > Customize > Additional CSS”.
    Pasting your code snippet there should do the trick for you.

    Also, it’s important to remember that we share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

    Regards,

    Danny
    Participant
    • 4 Topics
    • 14 Posts
    @pulsevrx

    That’s great, Thank you. Although it only fixed the appearance. The images are showing but I can’t click them to go to the Group’s page. Is there anything to do for that as well?

    Thank you again for your time and help.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Danny,

    I just updated the snippet in my previous answer. 🙂

    Let me know if you’re still facing this issue.

    Best,

    Danny
    Participant
    • 4 Topics
    • 14 Posts
    @pulsevrx

    Perfect. Thank you so much

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Glad to read all is working fine now Danny! 🙂

    We’ll be back to you as soon as the update is available.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Beard and Danny,

    We have just released a new update of Grimlock for BuddyPress. Updating this plugin to the latest version should fix this issue.

    After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Kindest regards,

    🍾  2022 is coming ! 🥂
    From December 25, 2021 until the January 2, 2022 included, our support forum will be closed as our team will be enjoying Christmas and New Year’s Eve with their families. We’ll be back on January 3, 2022. Be sure that we’ll do our best to manage all your topics as soon as possible.
    We thank you for your understanding and we wish you a Merry Christmas and a Happy New Year!

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 10 posts - 1 through 10 (of 10 total)

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