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Groups filters not working

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • Nifty
    Participant
    • 31 Topics
    • 142 Posts
    @niftythree

    Hi,

    There is an issue with the “Grimlock BuddyPress Groups Section” component when placed using Elementor (site was imported using the Elementor option). When placing it using Elementor, the filters (popular, newest, active, alphabetical) do not work correctly. They all become links and take you to the groups page (/groups/). When placed using the “Customize” area of the theme. The filters (popular, newest, active, alphabetical) work correctly.

    Can this please be looked into and fixed urgently, please? I will post a link soon, to a page that compares the two and shows the issue.

    Thank you.

    Nifty
    Participant
    • 31 Topics
    • 142 Posts
    @niftythree
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Nifty,

    Thanks for getting in touch! We’ve received your request and we’ll get you an answer shortly. 🙂

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Thank you for bringing this issue to us Nifty. 🙂

    We will investigate further to find from where this issue is coming from and how we can help you.

    We will be back to you ASAP.

    Thank you for your patience.

    Regards,

    Nifty
    Participant
    • 31 Topics
    • 142 Posts
    @niftythree

    Hi Manathan,

    Thanks, looking forward to hearing from you 🙂. Let me know when we can delete the test website at the link posted earlier.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Nifty,

    We thank you for your patience.

    After some investigation, it seems this behaviour is limited by Elementor. I suggest you to use the BuddyPress Groups widget managed by BuddyPress itself, you’ll see the filters are not dynamically refreshing the section on an Elementor page.

    Please note that the Grimlock BuddyPress Groups Sections are developed by us, but they inherit of the default behavior of BuddyPress Groups widget. As this issue is related with BuddyPress, it’s best if you try to reach the plugin authors and explain to them this limitation. They’ll be able to tell you if they have any plan to fix this in a future update. To go further, we invite you to post your request on their support forums: buddypress.org/support.

    We remain available for all support requests related with the use of your theme.

    Best,

    Nifty
    Participant
    • 31 Topics
    • 142 Posts
    @niftythree

    Hi Manathan,

    OK, thank you for the information.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    You’re welcome Nifty.

    Cheers,

Viewing 8 posts - 1 through 8 (of 8 total)

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