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Having an issue with filter characters being cut off

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Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • WS
    Participant
    • 2 Topics
    • 2 Posts
    @jangwsbusiness

    Hi,
    Hope you are doing well!

    I’m currently setting up my website using the theme, but noticed an issue that filter characters look cut off as screenshot attached. Can you please help check this issue and let me know how I can solve it?

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 80 Posts
    @roboraptor

    HO HO HO to you!

    From December 25, 2021 until the January 2, 2022 included, our support forum will be closed as our team will be enjoying Christmas and New Year’s Eve with their families.

    Be aware that we received your request and we’ll be back on January 3, 2022 to read it. Be sure that we’ll do our best to manage all topics received during our vacation as soon as possible. We really thank you in advance for your patience!

    In the meantime, feel free to check out our documentation resources for more help: Themosaurus Documentation.

    We thank you for your understanding and we wish you a Merry Christmas and a Happy New Year!!

    Cheers,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3983 Posts
    @themodactyl

    Hi @jangwsbusiness,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    My best guess is that your issue might probably be caused by some conflicting versions.

    Could you make sure that you have the latest theme version and that all recommended plugins are up-to-date, please? Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    If this issue still persists, please come back to us.

    We wish you the best for 2022. 🥂

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 3 posts - 1 through 3 (of 3 total)

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