Hi John, 🙂
Thank you for reaching out to us.
Could you please make sure that the Display Header Image feature is deactivated in Customize > The Events Calendar > Single Events > General? Please find the attached screenshot.
Hope this will help you.
Best,January 21, 2022 at 10:48 #38248
I’m sorry to read this doesn’t help you. It’s best if we take a quick look at this…
Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.
Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.January 26, 2022 at 08:59 #38342
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
The Themosaurus team.
The topic ‘Header events’ is closed to new replies.