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- This topic has 12 replies, 3 voices, and was last updated 1 year, 10 months ago by Manathan.
In this page
How can I change the header image?
+ Where I can change the number of users per row?
Thanks!July 22, 2021 at 15:15 #33683
This should be the Featured Image and it can be changed when editing your page. (Please see attached).
Best,July 23, 2021 at 16:48 #33741
Also the layout of your Avatars Section can be changed when you edit your block (or widget) under the layout panel.July 23, 2021 at 16:54 #33743
I’m talking about elementor layout “Grimlock Author Avatars Section”
ThanksJuly 24, 2021 at 13:07 #33768
When editing your section, you can change the number of column in Layout. Please find the attached screenshot.
Let me know of you need more explanations. 🙂
Best,July 26, 2021 at 13:31 #33799
I did it, but it show me only 3 users per row. Please see the video:
ThanksJuly 27, 2021 at 10:19 #33841
Thank you for your video, we understand better the issue. 🙂
Our best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos. Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
If this issue still persists, it will be best if we take a quick look at this…
In that case, could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.
Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.July 27, 2021 at 10:53 #33847
Thank you. In order to help you as quick as we can, will you please send us the credentials in the related topic for the next time? We thank you in advance. 🙂
We logged in and we successfully change the layout. Please find the attached screenshots to my next answer.
However, we noticed that your website is very slow. We think that this is why you don’t see the result on your side. Please check the WordPress prerequisites here: WordPress requirements.
For better performance and improve security, we obviously recommend PHP 7.4+. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.), we recommend at least version 5.6.X.
Be aware that we use WP Engine to host all our demos. The performance of your website can also be improved, like our demos, by some additional plugins:
- WP Rocket: Improving the speed of your WordPress site
- Imagify: Shrinking your images with lowest quality loss
- Imsanity: Automatically resizing huge image uploads
You can always add more stuff to improve your page loading time but this is a pretty good start.
Please be aware that too many plugins will considerably slow down your page loading time. So, we advise to stick to the bare minimum!
Our theme offers a built-in setup wizard if you wish to import one of our demos but you can skip it and start your website without installing any plugin or importing any demo content as only two plugins (Grimlock and Kirki) are actually required to make our theme perfectly work. Not every use-case is the same and we believe that our customers should be left with the decision of what to and not to install. You can rest assured that our theme will work fine and perform better without few plugins installed.
We hope this will help! 🙂
Kind regards,July 28, 2021 at 10:29 #33873
You’re welcome Farhad. 🙂
If you’re happy with our theme, feel free to review our theme on our Themeforest page:
It’s very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !
And by doing this, you will be making a great contribution to our community! #SharingIsCaring ❤️
Thank you!July 29, 2021 at 09:19 #33923
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