September 27, 2020 at 09:01 #18584
Are you using Youzer plugin?
If you are, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.
To go further, we invite you to post your request on their support forums:
Please note that for ethical reasons and religious beliefs, the Youzer support team will not answer any questions related with dating websites.
We remain available for all support requests related with the use of your theme.
Best,September 29, 2020 at 09:11 #18660
Youzer said they have no idea.
Your website doesn’t show the icon: ( http://prntscr.com/urle6z )
So you should know how to disable the icon otherwise, you how delete it when you made your website?October 2, 2020 at 03:12 #18854
I’m sorry it didn’t help you solve your issue.
My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.
I’m waiting for your feedback. 🙂
Thank you.October 3, 2020 at 08:47 #23850
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
The Themosaurus team.
The topic ‘Hide bp-message setting icon’ is closed to new replies.