Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

hide the number of posts, articles

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • John
    Participant
    • 69 Topics
    • 175 Posts
    @pablogsierra

    Hi there!

    How can I hide the number of posts, articles…? Doesn’t work at all.

    Thank you!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5374 Posts
    @themodactyl

    Hi John,

    Thank you for reaching out. 🙂

    Could you please tell us where exactly this issue is occurring?

    Best,

    John
    Participant
    • 69 Topics
    • 175 Posts
    @pablogsierra

    I posted just 6 pictures and it’s saying 73… So I prefer to hide it than to show the wrong number of pictures.

    Thank you!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5374 Posts
    @themodactyl

    Hi John,

    Thank you for bringing this issue to our attention. I found these topics that seem to answer a related concern:

    Please note that this issue is related with the customization of a third party plugin, not with the use of your theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.

    I did some research to see if other users were experiencing the same problem, but I couldn’t find anything. I’m wondering if your issue might probably be caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.

    Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    The displayed count is standard behavior with rtMedia. Changing this is considered customization work. Unfortunately, this is a service that we do not provide. We only share snippet only to solve issues with our theme. Any further request for CSS snippets will have to be part of a defect that needs to be fixed urgently. No snippets will be shared otherwise.

    If you want to go further with the customization of your website, we advise that you hire a freelancer to do it for you or reach out the plugin authors.

    Thank you for your understanding.

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘hide the number of posts, articles’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site