Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Homepage in Youzer-Demo cannot be editied with Elementor

Find Answers and Get Support Forums Cera – Intranet & Community Theme Compatible Plugins Youzer Homepage in Youzer-Demo cannot be editied with Elementor

This topic is resolved
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Manni
    Participant
    • 4 Topics
    • 4 Posts

    I am trying to edit the homepage of your YOUZER Demo because it shows the header twice and the number of members shown in the active memebers panel is not the same number showing on /members/. When youzer is installed and active, Elementor cannot be used to edit the page, because the site crashes.

    Youzer must be temporarely disabled to allow for editing of the home page.
    As far as I know, only the hompage is affected.

    Please note that I expect your site to work with all youzer addons.

    If you wisch, I can sent you an error log.

    Thanks in advance.

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 1857 Posts

    Hi @manni65929,

    Thank you for reaching out! 🙂

    Yes, could you share the content of your debug.log file with us please? You can post the content of this file as plain text in your next reply and mark it as private to keep this between us.

    After having reviewed your next reply, we’ll be able to tell you if the issue is caused by our product, Youzer itself or any type misconfiguration on your server.

    In that case, we’ll recommend you to transfer the error logs to the Youzer or your server hosting support.

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

The topic ‘Homepage in Youzer-Demo cannot be editied with Elementor’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️