Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

How to avoid spammers

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Krishnakumar
    Participant
    • 11 Topics
    • 22 Posts
    @krishnakumarka

    Hi,

    Just started the site and spammers started to login. I see two users posted Chinese or something like that in my site (attached screenshot). How to avoid them. Please share the guide to set up recaptch or someother best method to avoid spammers.

    Thanks & Regards,
    KK

    Krishnakumar
    Participant
    • 11 Topics
    • 22 Posts
    @krishnakumarka

    One more issue I have noticed. In the user list user is not shown as spammer. But when we open the profile it shows the message as “This user has been marked as a spammer. Only site admins can view this profile”.

    Please see the screenshots.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi @krishnakumarka,

    Thanks for getting in touch! We’ve received your request and we’ll get you an answer shortly. 🙂

    We’re experiencing a much larger number of requests than usual so our wait times are longer than expected. We’re working hard to get back to you as quickly as we can and we really appreciate your patience!

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 615 Posts
    @themopteryx

    Hi @krishnakumarka,

    Oh, what a pity!

    Here’s a solid article that will help you with a BuddyPress site : https://wbcomdesigns.com/proven-solutions-to-stop-buddypress-spam/

    We recommend you to install/activate a global security plugin too (if it’s not already done).
    Here is complete article about the bests security plugins in WordPress ecosystem : https://www.wpbeginner.com/plugins/best-wordpress-security-plugins-compared/
    On our side we use iThemes security plugins, but they all do their jobs very well!

    Hope these will help you!

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘How to avoid spammers’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site