Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

how to change profile photos once the profile is created ?

Find Answers and Get Support Forums Cera – Intranet & Community Theme Popular Features Member Profile how to change profile photos once the profile is created ?

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • FELIX
    Participant
    • 4 Topics
    • 11 Posts
    @aidl

    I created a user with a profile picture that I would like to edit but the upload function does not download the image in 450 * 450 format. and the image does not update despite page reloads
    (change of profile picture via the site with moderator permission)
    could you help me ?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5134 Posts
    @themodactyl

    Hi Felix,

    Thank you for reaching out to us. 🙂

    Your issue might be caused by two conflicting plugins:

    1. The picture lazy loading from Jetpack,
    2. The avatar image cropping from BuddyPress.

    Can you please disable lazy loading from your Jetpack settings? Your issue should be solved. In case this issue still persists, please come back to me.

    Hope this will help you solve this.

    Best,

    FELIX
    Participant
    • 4 Topics
    • 11 Posts
    @aidl

    thanks for your reply, the problem is now solved thanks to this one

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 5134 Posts
    @themodactyl

    Hi Felix,

    I’m glad to read I was able to help you solve this. 🙂

    If you’re happy with our theme, feel free to review our theme on our Themeforest page:
    https://themeforest.net/item/cera-intranet-community-theme/24872621

    It’s very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !

    And by doing this, you will be making a great contribution to our community! #SharingIsCaring ❤️

    Thank you!

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘how to change profile photos once the profile is created ?’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Turn Your Cera-Powered Website Into a iOS and Android App

15% discount for users of themosaurus theme

To operate the full power of the Cera theme, we have partnered with the Zipline team. Your community website can now be turned into your own custom app for iOS and Android.

We got you an incredible discount!