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Hi, I would like to Know how to delete a font or change the font on the red circled marked area.
There is a font Astera in used from previous theme that was in used. After switching to Cera theme, the Font uploaded from previous time is still in use.
I would like to know if there is anyway to change the font.
Kindly Yours,
Junn
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/
Kind regards,
Hi Junn,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
That’s very strange! As it is a different theme, it shouldn’t use the font from the previous one.
Please could you make sure to clear all activated caching system as well as your browser cache before investigating any further? If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.If you’re still facing this issue, it’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘How to Delete or Add fonts?’ is closed to new replies.
