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I can’t access my Dashboard as admin

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Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Mahtab
    Participant
    • 26 Topics
    • 66 Posts

    I’m unable to log in from my mobile even as an admin? actually it’s the same from the computer as well. It takes me to this strange Dashboard and when I navigate to the homepage of the website, it logs me out. Please see screenshot of the screen that appears after logging in.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2087 Posts

    Hi Mathab,

    Please note that I took the liberty to split your topic. 🙂

    My first guess is that you don’t have all the access in your website. I think this is related to a plugin.

    Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? Can you please deactivate Paid Membership Pro as well to see if you can access your dashboard correctly?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

The topic ‘I can’t access my Dashboard as admin’ is closed to new replies.

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