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The topic ‘I can´t login’ is closed to new replies.
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Find Answers and Get Support › Forums › Cera – Intranet & Community Theme › Website Setup › Homepage › I can´t login
When I try to login to https://www.proyectomhada.com/wp-admin using my ADMIN password I am redirected to https://www.proyectomhada.com/ingresar-registrarse/ and it says that my password is incorrect.
Why do I have that redirection? How do I disable it? How can I get access again to admin dashboard?
Thanks,
Francisco
Hi Francisco,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
My best guess is that your issue might probably be caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos. Also, the theme does not handle login, registration or redirection of members at this point.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Thank you.
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘I can´t login’ is closed to new replies.
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