Thank you for buying our theme. We hope it will meet all your expectations! 🙂
My first guess is that something went wrong during the importation of the theme. I suggest you to delete the theme and download a fresh version on your Themeforest page as explained in this article: Installing your theme
Once this file is downloaded, here is an article to help you import the demo: Installing the Demo Using the Theme Setup.
Hope this will help you solve your issue.
We’re waiting for your feedback.
Cheers,April 9, 2021 at 08:55 #30378
I’m sorry to read that.
First and foremost, please check the WordPress prerequisites here:
For better performance and improve security, we obviously recommend PHP 7.4+. Nevertheless, if this is not possible for you (server type, incompatibilities with plugins, etc.), we recommend at least version 5.6.X.
Can you confirm me no plugin is activated on your WordPress website when you activate the theme, please?
Once these prerequisites are checked, please come back to me. 🙂
Kind regards,April 13, 2021 at 08:41 #30526
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