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I have problems with the theme

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Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • Panda
    Participant
    • 1 Topics
    • 1 Posts
    @pandacyddeveloper

    I have an error with this plugin specifically Grimlock for WooCommerce, I get the following message and I cannot add products because the store does not appear. Warning: This plugin has not been tested on your current version of WordPress.

    Also when someone wants to put their profile picture, the full screen is put on image and there is no button to confirm photo.I really like the theme, but my main idea was to make a store and sell some of my products, but it won’t let me :c

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 153 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Panda,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    Which version of WordPress do you have? Can you please update WordPress to its last version?

    Could you please make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    We’re waiting for your feedback.

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 3 posts - 1 through 3 (of 3 total)

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