Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Icons doesn't display

This topic is resolved
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • Joss
    Participant
    • 34 Topics
    • 85 Posts
    @joss

    Hi Themosaurus,

    1.Do you speak french ?

    2.Icons doesn’t diaply on my theme, why ? I verified folder permission, and all folders are on 755. Look at the screenshot.

    Thanks,
    Joss

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @joss,

    1. We prefer to keep everything in english on the support so that other members of the community can easily find answers if they have the same issue as you do.

    2. Can you please send us credentials to log into your FTP by sending a private reply to this topic (check “Set as private reply”), so that we can investigate further?

    Regards,

    Joss
    Participant
    • 34 Topics
    • 85 Posts
    @joss
    This reply has been marked as private.
    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Thank you for the details.

    I checked your folders permissions and noticed that the assets/fonts/gwangi folder of your theme and all of its content had their permission set to 700, so I manually set them to 755. You can now clear your browser cache and reload your website and you should see that the issue is resolved. If it still doesn’t work, please try with a different browser in case it is a cookie or caching issue.

    Regards,

    Joss
    Participant
    • 34 Topics
    • 85 Posts
    @joss

    It works, thanks Themosaurus !

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    You’re welcome. ?

    Best regards,

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Icons doesn't display’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Holiday, Weather & Festive effects
to pimp your WordPress Site