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Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Website Setup › Groups › image is uploaded but then deleted

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower

    hello I can not post images in groups, the image is uploaded but then deleted and not published

    April 7, 2019 at 07:19 #6098
    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 615 Posts
    @themopteryx

    Hi @chilepower,

    After a quick check, it seems to work very well on the activity feed on a group profile page (cf. screenshot).
    Maybe I didn’t understand the issue?

    Regards,

    capture-decran-2019-04-09-a-11-20-07 Capture-d’écran-2019-04-09-à-11.20.07
    April 9, 2019 at 11:24 #6140
    DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower

    the image loads but it is not displayed at the moment of choosing it

    screenshot_10-6 Screenshot_10 screenshot_9-4 Screenshot_9
    April 9, 2019 at 13:07 #6148
    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 615 Posts
    @themopteryx

    Hi @chilepower,

    This is because your RTmedia plugin has been configured with the “auto upload” feature (Habilitar la carga directa).
    After disabling this option, the media will upload after clicking on “publish” (Enviar actualización).

    Best Regards,

    capture-decran-2019-04-09-a-15-40-03 Capture-d’écran-2019-04-09-à-15.40.03
    April 9, 2019 at 15:41 #6159
    DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower

    I have activated the direct load but I can not find the option to deactivate the automatic load

    April 9, 2019 at 16:13 #6164
    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 615 Posts
    @themopteryx

    This option is available via Rtmedia > Settings (Configurar).
    Then at the very bottom of the first screen > “Habilitar la carga directa”. This option must be set to “off”.

    Best Regards,

    April 9, 2019 at 16:18 #6165
    DEMENTE
    Participant
    • 51 Topics
    • 178 Posts
    @chilepower

    thank you very much for your help and sorry for so much inconvenience

    April 9, 2019 at 16:50 #6167
    Jason
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 430 Posts
    @themoceratops

    You’re welcome, glad @themopteryx was able to help you 🙂

    Best regards,

    April 10, 2019 at 11:22 #6175
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