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impossible to unmake the match

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • John
    Participant
    • 66 Topics
    • 172 Posts
    @pablogsierra

    Hi there!

    When you are making a match is impossible to unmake the match. I will add a screenshot.

    Thank you!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi John,

    Thank you for bringing this to our attention. We will investigate further to find from where this issue is coming from and how we can fix it.

    We will be back to you ASAP. 🙂

    Thank you for your patience.

    Regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi John,

    Thank you for your patiente. 🙏🏼

    As you know, we have been inspired by the way the most popular dating sites work.

    By default, it is not possible to unlink someone. However, it is possible to hide liked members in the MatchPress setting. I suggest you go to Dashboard > Settings > BuddyPress > MatchPress and check the “Hide liked users from directory” feature. Please find the attached screenshot.

    Hope this will help you.

    Cheers,

    John
    Participant
    • 66 Topics
    • 172 Posts
    @pablogsierra

    Mmm ok… I do not any dating app wheren you can not unmatch the users… But I suggest like a feature request. Because if the users are making a match and then they do not like each other and the other one is keeping testing the other one and they do not “unmatch”/eliminate funcionality, the other user will get frustrued and unsafe in the community…

    However, you already develop the cancel friendship button, I guess that it will just enforced to cancel the math using the same button. But not clue anything about code… Anyway, thank you so much for the support but I will ask for a refund, maybe in a few months I will try it again.

    Thank you!

    John
    Participant
    • 66 Topics
    • 172 Posts
    @pablogsierra

    Where I can get the refund? I bought matchpress in the official website.

    Thank you!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi John,

    Thank you for sharing your ideas about this feature. After discussing about this feature request, our team decided to implement this feature. This topic has also been tagged “Accepted” to notified others that we have moved this task into our to do list. This request is currently under analysis and will be under development as soon as possible. Unfortunately, no release date can be disclosed at the moment as we have a lot to work on.

    We’ll keep you informed. Thank you very much for contributing to this plugin!

    Best regards,

    John
    Participant
    • 66 Topics
    • 172 Posts
    @pablogsierra

    The most important that this company is doing is listen their customers, so happy to be one of them.

    Thank you so much for your attention, I really appreciate.

    Best,

    John.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    We’re glad to read that John. 🙂

    Be sure we have at heart to provide the best support possible. We thank you for your kind words. 🙏🏼

    We’ll be back to you as soon as this feature will be implemented.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi John,

    We have recently released an update of MatchPress that allow a user to unmake a like and much more. Updating this plugin to the latest version should add this feature to your website.

    After the update, any integration problems should be fixed. However, you might still be seeing an issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you:
    https://www.lifewire.com/how-to-clear-cache-2617980

    Kindest regards,

    🍾  2022 is coming ! 🥂
    From December 25, 2021 until the January 2, 2022 included, our support forum will be closed as our team will be enjoying Christmas and New Year’s Eve with their families. We’ll be back on January 3, 2022. Be sure that we’ll do our best to manage all your topics as soon as possible.
    We thank you for your understanding and we wish you a Merry Christmas and a Happy New Year!

Viewing 10 posts - 1 through 10 (of 10 total)

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