Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Website Setup › Widgets › incorrect demo-data import
After installing the demo data, I did not find the settings, they are simply missing.
how to be?January 27, 2020 at 11:42 #9513
Thank you for purchasing our theme! ?
Could make sure to activate all the required and recommended plugins please? Also, are experiencing issues with your server configuration, like poor page loading times, missing images or permissions issues?
If not done already, I would suggest to activate error logging on your website. I will help us getting clues and find a solution to this issue.
WP_DEBUGto true, by pasting the following code lines in your
wp-config.phpfile, just before the line that says ‘That’s all, stop editing! Happy blogging.’:
// Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 );
More on this in the following topic: https://codex.wordpress.org/Debugging_in_WordPress
Thank you.January 27, 2020 at 15:48 #9519
Yes, that would be useful. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.
Cheers,January 28, 2020 at 10:24 #9527January 30, 2020 at 14:18 #9600
It looks like your theme has been installed in the wrong place. From what I’ve seen, gwangi has been uploaded to
wp-content/themes/gwangi. So, some plugins are looking for scripts in the wrong place, which is preventing your Customizer from running correctly.
I advise that you go to your FTP client and move the content from
gwangi. It might solve your issue.
Best,January 30, 2020 at 14:36 #9604February 1, 2020 at 16:57 #9649
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