Installation Gwangy & PMP Pro code

This topic contains 1 reply, has 2 voices, and was last updated by  Manathan 2 months ago.

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  • #26221

    franckwylliams
    Participant
    • 0 Posts
    @franckwylliams

    Hello
    when activating gwangy I get this error message
    Curious, isn’t it?
    for pmp Pro I’m asked for a key … how to activate because the purchase code does not work.
    Have a good day

    #26224

    Manathan
    Keymaster
    • 1463 Posts
    @themodactyl
    Themosaurus Support

    Hi @franckwylliams,

    Thank you for buying our theme. We hope it will meet all your expectations. 🙂

    If you’re convinced that something went wrong during the import, it’s recommended to address the issue right now as it might lead to other problems in the future.

    In this case, we really suggest you to reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard.

    You can easily install the theme by relaunching the setup wizard, as it will programmatically do every steps for you.

    Unfortunately, we really don’t know how we can help you further with your PMPro licensing issue. 🤷‍♂️

    Please note that this issue is related with the use of Paid Memberships Pro, not with the use of your theme. It’s best if you try to reach the plugin authors as they will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums:

    Support

    We remain available for all support requests related with the use of your theme.

    Best,

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

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