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Installed, activated but not visible

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Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Liza
    Participant
    • 1 Topics
    • 1 Posts
    @zagirova

    I’m using the RealHomes theme, everything’s up to date but the decoration isn’t visible on the frontend. Help

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6602 Posts
    @themodactyl

    Hi Liza,

    Thank you for buying our plugin. We hope it will meet all your expectations! 🙂

    It’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

The topic ‘Installed, activated but not visible’ is closed to new replies.

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