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Installing the Elementor Demo Version Manually doesn’t work

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Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • Verona
    Participant
    • 23 Topics
    • 106 Posts
    @debora

    I followed the steps mentioned in this article but i get an error message. See screenshot.

    Site: https://haarlemsingles.stage.site/
    login details you have already.

    Verona
    Participant
    • 23 Topics
    • 106 Posts
    @debora

    I see this message at the end of the Elementor article and I am wondering if this is anything to do with me not being able to upload the kit. See screenshot.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6321 Posts
    @themodactyl

    Hi Debora,

    I think that’s because you’re using the new Import/Export functionality explained in the Available Kits part of the article. However, you’re not importing a kit, you’re importing the templates.

    Can you confirm me you followed the steps in the Replacing the Pages part?

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6321 Posts
    @themodactyl

    As you know, our demo have been build with Gutenberg editor. It is the default editor for WordPress and is recommended for many reasons, including its ease of use, speed and lightness. To know more about how to use Gutenberg, I think this article from WP Beginner might help you: How to Use the WordPress Block Editor.

    You should know that we have developed our own blocks called Grimlock (Grimlock Section, Grimlock Query, Grimlock Posts, Grimlock Divider, …). These blocks will give you a lot of customization possibilities. You shouldn’t feel limited.

    Elementor is quite heavy to use. However, in case you would like to edit your pages with this editor, you should be able to import the template correctly with my reply above concerning this article:

    Installing the Elementor Demo Version Manually

    Don’t hesitate to come back to us if you have other questions.

    Best,

    Verona
    Participant
    • 23 Topics
    • 106 Posts
    @debora

    Sorry but i need to tell you I am getting a bit fed up with the support answers i get. If you looked at the screenshot i sended you could see that it is an error message pop up on the upload the template kit page, as it is suggested by the article you shared. The removing the pages part comes after this import step where i am getting an error on. Attached the screenshot again.

    Verona
    Participant
    • 23 Topics
    • 106 Posts
    @debora

    Sorry. I understand now what you meant with the kit part. I was indeed uploading via the elementor section and not via the dashboard>template area. My apologies. The import worked.

    Verona
    Participant
    • 23 Topics
    • 106 Posts
    @debora

    Anyway still not working. 🙁

    When clicking on the folder to select a template, no templates are showing. And when i go back see that i did import the templates correctly it says there are no templates (but above you see 1 published). See screens.

    pffff.

    Verona
    Participant
    • 23 Topics
    • 106 Posts
    @debora
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6321 Posts
    @themodactyl

    Hi Debora,

    I’m sorry if I was not clear enough. Be sure we have at heart to provide the best support possible to our users. Will do my best to give you all the possible details in my future answers!

    Thank you for bringing this to our attention. We will investigate further to find from where this issue is coming from and how we can help you.

    We will be back to you ASAP.

    Thank you for your patience.

    Regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6321 Posts
    @themodactyl

    We logged in your website Debora, but it seems all templates are well importer. Did you find the solution?

    Can you please confirm me you imported the .json files located in the .zip you downloaded?

    Best,

    Verona
    Participant
    • 23 Topics
    • 106 Posts
    @debora

    I imported the zip, the way you mentioned. At first they didn’t show up. Now they do. Not sure if this has to do with me having to wait more that the import was completed (but i doubt it). Of something dreamhost changed in the meanwhile.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6321 Posts
    @themodactyl

    Thank you for your feedback. Anyway, I’m glad to read it’s working. 🙂

    Did you managed to place the page templates on the related pages?

    Best,

    Verona
    Participant
    • 23 Topics
    • 106 Posts
    @debora

    I imported the demo manually and deleted and recreated all the pages that came with the templates. I am now working on the homepage. It is missing the first section with the search form: https://haarlemsingles.stage.site/ How do i set it up manually?

    Verona
    Participant
    • 23 Topics
    • 106 Posts
    @debora

    I think i managed to sort this out already.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6321 Posts
    @themodactyl

    Hi Debora,

    I’m glad to read you’ve been able to solve this. 🙂

    If you have further questions or requests, feel free to create other forum topics.

    Cheers,

    Verona
    Participant
    • 23 Topics
    • 106 Posts
    @debora

    As you might see in the other posts now the theme seems to work fine now. Happy dance! Still having the issues with the widget not closing but it will hopefully be solved with the next release.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6321 Posts
    @themodactyl

    Hi Debora,

    Thank you for your feedback. We’re glad that your website is almost ready.

    Concerning the widgets area, this issue is addressed here: Once open i can’t close a widget.
    Be sure this issue will be solved in a next update. 🙂

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 17 posts - 1 through 17 (of 17 total)

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