Invite Anyone not working?

This topic contains 1 reply, has 2 voices, and was last updated by  Olivier 1 year, 7 months ago.

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    Posts
  • #7018

    2percentsingles
    Participant
    • 0 Posts
    @2percentsingles

    Hi support team,

    I am trying to send invitations from my website to other users emails.
    I am using wp-mail-smtp and it is sending the test emails successfully.
    And I am using Invite Anyone and it is adding the invitations into the DB and can see it in the admin panels.

    My doubts now are that there is a problem in communication internally between the two components inside the template.

    I checked the post here, and it is not helpful.
    https://support.themosaurus.com/forums/topic/send-invites-to-include-email-addresses/

    Can you please help me with this problem, as it stops me from using the template effectively.

    Thanks

    #7047

    Olivier
    Moderator
    • 1843 Posts
    @themosaurusrex
    Themosaurus Support

    Hi @2percentsingles,

    As mentioned in the topic linked in your reply, this plugin is untested with the theme so we cannot guarantee that everything will work as expected. However, we believe that there shouldn’t be any issue with it as this plugin should not affect the layout or design of our theme.

    Your issue seems to be related with your SMTP settings and as theme authors, solving server misconfiguration issues is outside the scope of the support that we can provide for our product.

    Please make sure that your server configuration is meeting the WordPress prerequisites. For more please review the following post: https://wordpress.org/about/requirements/

    For better performance and improved security, we obviously recommend the version 7.2 for PHP. Nevertheless, if this is not possible for you for various reasons, we recommend at least version 5.6.X.

    To go further, we invite you to ask for more help from your server hosting support or the plugin authors.

    We believe that they’ll be better informed and more able to help you.

    Regards,

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

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