Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Is it possible to re-add deleted themes?

This topic is resolved
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • Luke
    Participant
    • 24 Topics
    • 79 Posts

    Hello

    Please can you advise how i can add previously deleted widgets back into my theme?

    I wish to use the ‘Lets create a strong community’ widget featured in the community theme here (https://community.gwangi-theme.com/).

    Thanks.

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 1893 Posts

    Hi @luaspo,

    If you can manually recreate this widget or import the widget files that you can find in your theme package under gwangi v2.3.0/demos/community/widgets.wie with Widget Importer & Exporter (https://wordpress.org/plugins/widget-importer-exporter/).

    Please be aware that importing the widget file will add missing widgets, it will not break your existing widgets but you might end up with duplicates.

    Cheers,

    Luke
    Participant
    • 24 Topics
    • 79 Posts

    I have followed the steps above and restored the widgets however, i cannot seem to find this widget? I have tried to recreate it myself but cannot get the same finish. It is the best widget to use to explain how my site works in three easy steps.

    Any way you can add it to the homepage manually for me?

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 1893 Posts

    Unfortunately, I cannot recreate the entire widget for you. As you’ve edited or removed it, this task is considered part of customization work.

    However, I can take a quick look at this…

    Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    Luke
    Participant
    • 24 Topics
    • 79 Posts
    This reply has been marked as private.
    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 1893 Posts

    @luaspo Unfortunately, I’m not able to log into your website.

    For your better info, the “Let’s Create a Strong Community” section of our demos is populated with a WordPress navigation menu called “Features – Homepage”. You can edit it in the admin panels of your website. (Please see attached.)

    You can change the text displayed by editing the description from each menu item in the menu section of your admin panel. If the description text area isn’t visible, please review your screen options, at the top right of your screen. More on this in the following video tutorial:

    In summary, if you have deleted this section, maybe the menu is still available. To recreate this section, you might just have to link to menu to a brand new Grimlock Custom Menu Section and fill in the fields.

    Please note that the section title contains the following HTML line <span>Let's Create a</span><br /><ins class="decoration--block-slanted">Strong Community</ins>.

    Finally, it’s not directly related with your initial question but you might be interested in changing the colors or the icons for this menu. Please read the following topic if you wish also to do so:
    https://support.themosaurus.com/forums/topic/colours-in-the-featured-homepage-menu/

    Luke
    Participant
    • 24 Topics
    • 79 Posts

    Perfect! Thank you @themosaurusrex for your support with this matter, i have since been able to apply the previous theme and customise it using the information provided :0

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2223 Posts

    Hi @luaspo,

    I’m glad to read that @themosaurusrex has been able to help you!

    Cheers,

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Is it possible to re-add deleted themes?’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️